How LabelBlind Digitising the Complex World of Food Labelling

By Shatabdi Joshi

How LabelBlind Digitising the Complex World of Food Labelling

The next time you pick up a packaged food item from a supermarket shelf, look closely at the nutrition facts, ingredient lists, regulatory symbols and fine-print disclaimers. What remains invisible is the weeks or months of manual work behind that label: nutritionists checking formulations, regulatory teams ensuring compliance, designers adjusting artwork, and legal teams proofreading every word.

For decades, labelling stayed a slow and error-prone process even as India’s packaged-food market expanded rapidly. That began to change in 2018, when nutrition expert Rashida Vapiwala founded LabelBlind.

From Nutrition Expert to Entrepreneur

Vapiwala holds a master’s in food science and nutrition from Mumbai University and a PhD from Shreemati Nathibai Damodar Thackersey Women’s University. She worked at companies including Health Total, Diet for Health India and Mahindra & Mahindra.

Despite a stable corporate career, she remained unsettled by the lack of clarity around everyday food choices. “I noticed how deeply food affects lives, and how often labels misled or confused consumers,” says the founder and CEO of LabelBlind. She believed both companies and consumers deserved greater clarity.

As packaged food became more common, she observed a growing disconnect between regulations, manufacturers and consumers. That gap prompted her to leave her corporate role and start LabelBlind in Mumbai in 2018.

Early Days and a Turning Point with FSSAI

The startup began as a food-rating website that scored products on healthiness. Momentum increased when the Food Safety and Standards Authority of India (FSSAI) recognised its work and appointed LabelBlind as the principal investigator for a nutrient-threshold study. The study later informed India’s front-of-pack labelling rules.

Through this project, Vapiwala interacted with about 30 of India’s largest food companies. She noticed a striking pattern: even at top firms, labelling processes remained largely manual, driven by Excel sheets and documents. The need for digitisation was clear.

FolSol: Full-Stack Food Labelling Software

That insight led to FolSol, LabelBlind’s core cloud-based software. Companies enter a product formulation, and FolSol generates a complete, compliant label that includes the nutrition table, ingredients list and required declarations.

“In 60-100 seconds, our AI validates an entire artwork and generates a compliance report,” Vapiwala claims.

The system draws on LabelBlind’s proprietary ingredient database, custom image-reading models, large language models enhanced with in-house features, and rule sets built from Indian and global regulations. It covers categories such as dairy, bakery, snacks, cereals and beverages, adjusting checks according to each category’s specific requirements.

Between 2021 and 2023, FolSol supported restaurants, hotels and quick-service restaurant chains with menu labelling, while also serving packaged-food manufacturers across India. In 2023-24, the platform expanded to cover international labelling rules across more than 12 countries. Today it serves as a core tool for companies seeking faster, more accurate and globally compliant labelling.

Clients and Export Reach

LabelBlind gained early enterprise traction. Clients for its menu-labelling solution have included Tata Starbucks, ITC Hotels, Tim Hortons India and PVR. Starbucks was among the first major clients, joining when FSSAI introduced its initial menu-labelling regulation in 2020.

Packaged-food clients now include Bikano, Bikanerwala, Everest Spices, Mother’s Recipe (Desai Brothers), Goldie Masala, Amul and Theobroma. The company works with more than 40 Indian customers, many of whom export to the US, UK, Middle East, Canada, Australia, the EU, Southeast Asia and Africa. Because FolSol handles both Indian and international regulations, it has become a practical compliance tool for multi-market brands.

Business Model and Team

LabelBlind operates on an annual subscription model based on cloud storage slabs rather than per-label pricing. “A 2GB plan is suitable for a 400-SKU portfolio, 5GB for 1,000 SKUs, and higher slabs for large companies,” Vapiwala explains. Pricing varies by configuration, modules and portfolio size.

The startup has raised $500,000 from high-net-worth individuals, including Vinay Mittal and Gaurav Chaudhary. It operates with a lean team of 21 people, roughly half of whom are engineers and AI developers. Its infrastructure runs on AWS.

Market Opportunity and Competition

India’s packaged food sector continues to grow quickly. Non-compliance carries significant costs: product rejections, penalties and damage to brand reputation. Vapiwala says the company aims to onboard 500–600 companies over the next three years.

Globally, comparable tools exist in the US, UK, Ireland and the Middle East, including platforms such as Recipe, Nutritives and Food Label Maker. Vapiwala notes that none currently address both Indian and international regulations within a single product. “We are India’s first and only company to digitise labelling regulations for both domestic and international markets; that depth is our advantage,” she says.

Early challenges included mapping complex food regulations across jurisdictions and building a team skilled in both technology and regulatory knowledge. “Finding skilled people in both technology and food regulation was also tough, but our team that came together eventually turned these challenges into our strengths,” she adds.

What’s Next

LabelBlind is expanding beyond static packaging. It plans to launch QR-based dynamic labels this financial year, enabling brands to update export details, plastic-waste information and manufacturer data without reprinting packaging. The team is also developing tools for quick sticker generation, real-time translations for markets such as Canada (French), the EU and the Gulf (Arabic), and front-of-pack formats for Australia, the EU, the UK and Latin America.

Additional work includes support for nutraceutical compliance and systems to check advertising and health claims against Indian and global rules. FolSol currently covers around 12 markets; the company plans to expand to 22 markets shortly and reach 50 countries by the end of the financial year.

As Indian food brands grow internationally, LabelBlind aims to remain a behind-the-scenes partner that helps companies manage labelling compliance with greater speed and accuracy. What began as a response to confusing consumer labels has evolved into infrastructure for an industry that can no longer afford manual, error-prone processes.